Thanks for booking with Party Higher!
We’re so excited to have you as part of our growing family of customers.
We will call you soon to confirm all of the details and make sure this is an unforgettable event for you. Thanks again!
PH Neon Signs Make your birthday person feel even more special with a personalised neon sign.
You can create it in 4 simple steps
STEP 1) Click on this link www.customneon.com.au/create-neon-sign
STEP 2) Choose your text, font and colour (It will show you what sign looks like, even switched off and on)
STEP 3) Choose Size and hanging or wall mount for home use later
STEP 4) Just add to cart and enter promo code PartyHigherSave10 for 10% discount courtesy of Party Higher
NOTE: SUGGEST TO SEND TO Party Higher 43 Levanswell Rd Moorabbin VIC 3189 so it is a surprise on the night if you are booking our venue in Melbourne.
Otherwise FREE shipping Australia wide.
It’s that simple. Then Party Higher arrange for it to be made with priority and sent to our venue or yours for your special event.
After your event you get to take it home and keep it.
Any questions please let us know.
1. Under no circumstances should any other equipment be used together with Party Higher equipment unless written permission is provided. (For safety reasons)
2. The equipment is not to be removed from the party/event stipulated premises. Security of your premise need to ensure no person leaves The Venue/Contractor with headphones.
3. The equipment must be sheltered at all times from getting wet or from any extreme temperatures. If smoking area is available yet it is raining security need to ensure patrons keep headphones undercover/protected from getting wet.
4. The equipment must be protected from sand, liquids, paint, powders and glitter. The equipment is provided on the understanding that from the time of arrival and set up, any costs arising from accidental damage, Fire, theft, vandalism, or damage caused by incorrect handling is to be borne by “The Venue/Contractor”.
5. Any broken headsets will be charged to “The Venue/Contractor” at $50 + GST per headset.
6. Any damaged transmitters will be charged to “The Venue/Contractor” at $500 + GST each.
7. Any other equipment provided on the quote/invoice or provided complimentary for the event, if damaged or missing will be charged a repair or replacement fee.
8. Cancellation fee of 100% applies if Party Higher’s services are cancelled after making a confirmed booking within a week of the event date.
9. Cancellation fee of 50% applies if Party Higher’s services are cancelled after making a confirmed booking prior to the last week of the event date.
10. Party Higher reserve the right to charge “The Venue/Contractor’s” credit card or invoice “The Venue/Contractor” for any damaged or missing equipment.
11. Party Higher reserve the right to charge “The Venue/Contractor” for each day the equipment is not returned.
12. Party Higher reserve the right to charge a 5% per week late fee on any overdue payments.
13. Travel Expenses may apply if Venue location is greater than 30km from CBD.
14. In providing your details on our Enquiry forms and contact us forms you are giving permission for Party Higher to use your information to communicate to you via, phone, sms, email or post for the purposes of sales and marketing. Party Higher will never provide your information to any third party providers.
15. If you have any questions or concerns regarding personal data collected by Party Higher please contact us at enquiries@partyhigher.com.au
Should you have any questions once received please feel free to call 1300 734 726 or 1300 7 DISCO and press 2 for tech support.
If you have children please make sure to register them to attend our online Kids Disco Party too, just follow button on our home page.
Thank you once again for your support and we hope that this brings some level of ease and comfort to your home environment.
Stay Safe
Party Higher Team
We look forward to making your child’s birthday a special day and providing a Fun service that will be memorable.
We will send you an email with the link to your Virtual Party event the week before your event.
We will need you to send us all the names and emails of all your guests. We will send them the invite with your link.
Thank you for your support and allowing us the opportunity to entertain your child and family and friends on this special day.
We will contact you a few days before to confirm you have your login details and are ready to Party.
Thank you.